Privacy Policy | Hyphenet Enterprises

1. ABOUT HYPHENET ENTERPRISES

Hyphenet Enterprises is a technology and IT services business providing corporate IT equipment rental and IT support services.

Our services may include, without limitation:

Laptop rental;
Desktop rental;
Server rental;
Computer and IT hardware rental;
IT equipment deployment;
IT infrastructure setup;
Networking and related infrastructure services;
On-site IT support;
Remote IT support;
Desktop and laptop support;
Hardware maintenance and replacement;
IT asset deployment and management;
Technical support engineers deployed at customer locations;
Annual maintenance and support services;
Temporary and project-based IT equipment deployment; and
Other related IT and technology services.

We provide services to businesses and organisations across locations including Delhi, Noida, Gurgaon/Gurugram, Mumbai, Bangalore/Bengaluru and Hyderabad, and may provide services in other locations from time to time.

2. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to personal data collected or processed by Hyphenet Enterprises through or in connection with:

Our website;
Website enquiry forms;
Contact forms;
Request-a-quote forms;
Email communications;
Telephone communications;
WhatsApp or other business communication channels;
Customer onboarding;
Rental and service agreements;
IT support and service requests;
On-site support arrangements;
Customer and vendor interactions;
Recruitment and employment applications;
Marketing and promotional communications;
Social media interactions;
Cookies and similar technologies;
Analytics and website usage information; and
Other legitimate business interactions with Hyphenet Enterprises.

This Privacy Policy applies to individuals whose personal data we process, including customers, prospective customers, employees, prospective employees, vendors, suppliers, contractors, visitors, website users and authorised representatives or employees of corporate customers.

3. IMPORTANT DEFINITIONS

For the purposes of this Privacy Policy:

"Personal Data"

means any data about an individual who is identifiable by or in relation to such data, as defined under applicable data protection law.

"You", "Your" or "Data Principal"

means the individual whose personal data is being processed by us.

"Processing"

includes collecting, recording, organising, storing, using, sharing, transferring, retrieving, modifying, analysing, disclosing, deleting or otherwise dealing with personal data.

"Website"

means www.hyphenet.net and any other website, web page, portal or digital property operated by or on behalf of Hyphenet Enterprises.

"Services"

means the products and services provided by Hyphenet Enterprises, including IT equipment rental, IT support, infrastructure setup and related services.

4. INFORMATION WE COLLECT

Depending on how you interact with us, we may collect different categories of personal data.

We will collect only information that is reasonably necessary for the relevant business, contractual, legal, operational or legitimate purpose.

4.1 Information You Provide Directly

You may provide us with information when you:

Submit an enquiry;
Request a quotation;
Contact us;
Request a callback;
Request product or service information;
Register for an account or customer portal, where applicable;
Enter into an agreement with us;
Rent equipment from us;
Request IT support;
Submit a service request;
Contact our support team;
Communicate with our engineers;
Submit a complaint;
Apply for employment;
Submit your CV/resume;
Communicate with us by email, telephone or WhatsApp;
Subscribe to communications;
Participate in surveys or feedback activities; or
Otherwise voluntarily provide information to us.

Such information may include:

Full name;
Designation;
Company name;
Business email address;
Personal or business telephone number;
Office address;
Billing address;
Shipping or delivery address;
Service location;
City and state;
GST-related business information, where applicable;
Purchase or rental requirements;
Number and type of equipment required;
Service requirements;
Communication preferences;
Information contained in correspondence;
Information contained in enquiries;
Information contained in service requests;
Employment and professional information; and
Other information that you voluntarily provide.

5. CUSTOMER AND CORPORATE CONTACT INFORMATION

Because Hyphenet Enterprises primarily provides services to businesses, we may receive personal data relating to employees, representatives, procurement personnel, HR personnel, IT personnel, finance personnel, administrators and other authorised representatives of our corporate customers.

Such information may include:

Name;
Job title;
Department;
Company email address;
Business telephone number;
Office location;
Employee ID or internal reference number, where required;
Service requirements;
Equipment allocation information;
Asset information associated with an employee;
Communication history; and
Information necessary for providing support services.

Where such information is provided to us by a corporate customer in connection with services provided under a contract, the customer may determine the purpose and manner of processing. In such circumstances, Hyphenet Enterprises may process the information on the customer's instructions and in accordance with the applicable contractual arrangements and applicable law.

6. INFORMATION RELATING TO IT EQUIPMENT AND ASSET SERVICES

When providing laptop, desktop, server or other IT equipment rental and support services, we may process information necessary to identify and manage the equipment and provide the contracted service.

This may include:

Asset identification number;
Serial number;
Device make and model;
Configuration information;
Device allocation information;
Delivery and collection information;
Service and maintenance history;
Repair information;
Replacement information;
Warranty information;
Customer contact information;
User/employee name where required for asset allocation;
Location of deployed equipment;
Service ticket information; and
Other information reasonably necessary to provide the service.

We do not intentionally collect personal content stored by customers or users on rented equipment unless such access is necessary to provide a requested support service, authorised by the relevant customer, required for security or troubleshooting, or otherwise permitted or required by applicable law or contractual arrangements.

Customers remain responsible for determining what personal or confidential information they store on equipment provided to them, subject to the terms of the applicable rental or service agreement.

7. INFORMATION COLLECTED THROUGH IT SUPPORT SERVICES

When providing IT support, our engineers or support personnel may need access to certain technical information from a customer's computer, laptop, desktop, server, network or other IT infrastructure.

Depending on the service, such information may include:

Device information;
Operating system information;
Hardware configuration;
Software information;
IP address;
Network information;
Error logs;
Diagnostic information;
System configuration;
Application configuration;
Security-related technical information;
Service ticket information; and
Other technical information necessary to diagnose and resolve an issue.

Our access to customer systems is intended to be limited to what is reasonably necessary to perform the requested or contracted service.

Where access to customer systems or data is required, such access may be governed by the customer's instructions, applicable service agreement, confidentiality obligations and applicable law.

8. INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, certain information may be collected automatically through technical systems, server logs, cookies, analytics tools or similar technologies.

This may include:

IP address;
Browser type;
Operating system;
Device type;
Device identifiers;
Approximate geographic information derived from IP address;
Pages visited;
Date and time of access;
Time spent on pages;
Referring website;
Links clicked;
Website interaction information;
Error and diagnostic information; and
Other technical information generated through your interaction with the website.

We use this information primarily for website operation, security, analytics, troubleshooting, performance monitoring and improvement.

9. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies, pixels, web beacons, tags, scripts and similar technologies.

Cookies may be used to:

Enable website functionality;
Remember preferences;
Maintain security;
Understand website usage;
Improve website performance;
Measure marketing effectiveness;
Analyse visitor behaviour;
Provide relevant advertising, where applicable; and
Support website analytics.

Cookies may be:

Essential Cookies

These are necessary for certain website functions and security.

Analytics Cookies

These help us understand how visitors use our website and how we can improve it.

Functional Cookies

These may remember preferences or settings.

Advertising/Marketing Cookies

Where implemented, these may be used to measure advertising effectiveness or provide relevant advertising.

Where required by applicable law, we will obtain consent before placing or using non-essential cookies.

You may be able to control cookies through your browser settings or any cookie-management mechanism made available on our website.

Disabling certain cookies may affect website functionality.

10. THIRD-PARTY ANALYTICS AND ADVERTISING TECHNOLOGIES

We may use third-party analytics, advertising or measurement services, including services such as:

Google Analytics;
Google Ads;
Meta/Facebook advertising technologies;
LinkedIn advertising or analytics technologies;
Other advertising platforms;
Tag management services;
Conversion tracking tools; and
Other similar technologies.

The actual services used by us may change from time to time.

These third parties may collect information about your interaction with our website in accordance with their respective privacy policies and applicable law.

Where applicable, you may manage advertising preferences through the relevant platform.

We will not intentionally sell your personal data to advertising companies.

11. PURPOSES FOR WHICH WE PROCESS PERSONAL DATA

We may process personal data for the following purposes:

A. Responding to enquiries

To respond to requests, enquiries, calls, emails and contact forms.

B. Preparing quotations

To understand your requirements and prepare commercial proposals or quotations.

C. Providing products and services

To provide laptop, desktop, server, IT rental, IT support and infrastructure services.

D. Customer onboarding

To create and maintain customer records and complete required onboarding processes.

E. Contract management

To negotiate, enter into, administer and perform contracts and service agreements.

F. Equipment delivery and collection

To coordinate delivery, deployment, installation, collection and replacement of equipment.

G. IT support

To provide technical support, troubleshooting, maintenance and related services.

H. Service management

To create service tickets, track support activities, assign engineers and monitor service performance.

I. Billing and payments

To prepare invoices, process payments, reconcile accounts and manage financial records.

J. Compliance

To comply with applicable laws, regulations, court orders, government requirements and lawful requests.

K. Security

To prevent fraud, misuse, unauthorised access, cyberattacks, security incidents and other harmful activities.

L. Website improvement

To analyse website usage, improve functionality and enhance user experience.

M. Communications

To communicate with you about enquiries, services, support requests, agreements and other legitimate business matters.

N. Marketing

Where permitted by applicable law and, where required, with your consent, to send information regarding our products, services, offers, events or updates.

O. Recruitment

To process job applications and evaluate candidates for employment or internship opportunities.

P. Business operations

To manage vendors, suppliers, partners, contractors, employees and other business relationships.

Q. Legal claims

To establish, exercise or defend legal rights and claims.

12. LEGAL BASIS FOR PROCESSING

Depending on the circumstances and applicable law, we may process personal data based on:

Your consent;
Your request for goods or services;
Performance of a contract or steps taken before entering into a contract;
Compliance with a legal obligation;
Legitimate and lawful business purposes where recognised by applicable law;
Prevention or investigation of fraud, security incidents or unlawful activity;
Protection of rights and interests; or
Other lawful grounds permitted under applicable law.

Where consent is relied upon, you may have the right to withdraw your consent, subject to applicable law and the consequences explained at the time of withdrawal.

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

13. CONSENT

Where applicable law requires consent for processing, we will seek consent through an appropriate mechanism.

Consent may be obtained through:

Website forms;
Checkboxes;
Electronic communications;
Digital interfaces;
Written communications;
Customer agreements; or
Other lawful methods.

Consent requests will, where required, identify the relevant purpose and information necessary to make an informed decision.

Where required by applicable law, consent will be capable of being withdrawn through reasonable and accessible means.

14. WITHDRAWAL OF CONSENT

Where processing is based on consent, you may request withdrawal of your consent by contacting us using the details provided in the "Contact Us" section.

Withdrawal of consent may not affect processing that is:

Required by law;
Necessary to perform a contract;
Necessary to establish or defend legal claims;
Necessary for security or fraud prevention; or
Otherwise permitted under applicable law.

We will explain any material consequences where withdrawal prevents us from providing a requested service.

15. SHARING AND DISCLOSURE OF PERSONAL DATA

We may disclose or share personal data where reasonably necessary for the purposes described in this Privacy Policy.

We may share information with:

A. Employees and authorised personnel

Employees, engineers, support personnel and other authorised personnel who require information to perform their duties.

B. Service providers

Third-party providers that support our business, including:

Hosting providers;
Cloud service providers;
IT service providers;
Email service providers;
CRM providers;
Communication providers;
Payment service providers;
Analytics providers;
Advertising providers;
Accounting providers;
Logistics and courier providers;
Recruitment platforms; and
Other technology or operational service providers.

C. Professional advisers

Lawyers, accountants, auditors, consultants and other professional advisers where reasonably necessary.

D. Government and regulatory authorities

Where disclosure is required or permitted by law, regulation, court order or lawful government request.

E. Business transactions

In connection with a merger, acquisition, restructuring, sale, transfer, financing, investment, reorganisation or other corporate transaction, subject to applicable law.

F. Customer-authorised parties

Where a customer or authorised representative instructs us to disclose or share information.

16. WE DO NOT SELL PERSONAL DATA

Hyphenet Enterprises does not sell personal data to third parties for monetary consideration.

We may use third-party advertising and analytics technologies as described in this Privacy Policy, subject to applicable law.

17. THIRD-PARTY SERVICE PROVIDERS

Some functions of our website and business operations may be supported by third-party providers.

Such providers may process personal data on our behalf or independently according to their respective services.

Examples may include:

Website hosting;
Domain and email services;
Cloud storage;
CRM systems;
Payment processors;
Analytics platforms;
Advertising platforms;
Communication platforms;
WhatsApp or messaging services;
Recruitment platforms;
IT support platforms;
Security providers; and
Other technology providers.

We seek to use reputable service providers and, where appropriate, require suitable contractual and security protections.

18. PAYMENT INFORMATION

Where online payments are enabled on our website, payment transactions may be processed by third-party payment service providers.

Hyphenet Enterprises may receive transaction-related information such as:

Transaction reference;
Payment status;
Amount;
Date and time;
Customer information associated with the transaction.

Full card, banking or other payment credentials may be processed directly by the applicable payment service provider and may not be stored by us.

You should review the privacy policy and terms of the relevant payment provider before completing a transaction.

19. DATA RELATING TO JOB APPLICATIONS

If you apply for employment, internship or other opportunities with Hyphenet Enterprises, we may collect information such as:

Name;
Contact details;
Address;
Resume/CV;
Education;
Employment history;
Skills;
Certifications;
Professional experience;
References;
Salary expectations;
Availability;
Interview information; and
Other information voluntarily submitted during recruitment.

We use recruitment information to:

Evaluate applications;
Conduct interviews;
Communicate with candidates;
Verify information where appropriate;
Conduct recruitment processes; and
Comply with applicable legal requirements.

We may retain unsuccessful candidate information for a reasonable period for legitimate recruitment, legal or recordkeeping purposes, subject to applicable law.

20. CHILDREN'S PRIVACY

Our website and services are intended primarily for businesses and adults.

We do not knowingly seek to collect personal data from children except where permitted or required by applicable law.

If you believe that a child has provided personal data to us without appropriate authorisation, please contact us so that we can assess and take appropriate action.

21. CUSTOMER CONFIDENTIAL INFORMATION

Our customers may provide confidential business information to us while using our services.

Confidential business information may include:

Business plans;
Network information;
Infrastructure information;
System configurations;
Customer information;
Employee information;
Credentials;
Technical documentation;
Security information;
Commercial information; and
Other confidential information.

Such information may be subject to separate confidentiality obligations under contracts, non-disclosure agreements, service agreements or other applicable arrangements.

This Privacy Policy does not replace or limit any confidentiality obligations applicable to Hyphenet Enterprises under a separate written agreement.

22. CUSTOMER DATA ON RENTED EQUIPMENT

Where equipment is rented or supplied to a customer, the customer remains responsible for the data stored on the equipment, except to the extent that responsibility is expressly allocated to Hyphenet Enterprises under a written agreement.

Customers should:

Maintain appropriate backups;
Remove personal or confidential information before returning equipment where appropriate;
Log out of personal accounts;
Remove authentication tokens where applicable;
Follow applicable security procedures; and
Follow the applicable rental/service agreement.

Where equipment is returned, repaired, replaced or reassigned, Hyphenet Enterprises may perform appropriate technical procedures, including data sanitisation or secure erasure, where applicable and contractually agreed.

23. DATA SECURITY

We take reasonable and appropriate measures designed to protect personal data against:

Unauthorised access;
Unauthorised disclosure;
Loss;
Destruction;
Alteration;
Misuse;
Accidental disclosure; and
Other unlawful or unauthorised processing.

Depending on the nature of the information and the risks involved, security measures may include:

Access controls;
Password protection;
Role-based access;
Authentication controls;
Administrative controls;
Physical security controls;
Network security measures;
Endpoint security;
Malware protection;
Security monitoring;
Data backup procedures;
Secure transmission mechanisms where appropriate;
Confidentiality obligations;
Employee awareness and training; and
Incident response procedures.

No method of transmission or storage is completely secure. Therefore, while we take reasonable measures to protect personal data, we cannot guarantee absolute security.

24. DATA BREACHES AND SECURITY INCIDENTS

If we become aware of a personal data breach or security incident affecting personal data, we will assess and respond to the incident in accordance with applicable law and our internal incident-response procedures.

Where notification is legally required, we will make the required notifications to the relevant authorities and/or affected individuals within the applicable timeframes.

25. DATA RETENTION

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including:

Providing services;
Maintaining business records;
Fulfilling contractual obligations;
Meeting legal, tax, accounting or regulatory requirements;
Resolving disputes;
Preventing fraud;
Enforcing agreements; and
Establishing, exercising or defending legal claims.

Retention periods may differ depending on the type of information and the purpose for which it is processed.

When personal data is no longer required, we may delete, anonymise or securely dispose of it, subject to applicable legal, contractual and operational requirements.

26. DATA ACCURACY

We take reasonable steps to maintain personal data that is relevant and reasonably accurate for the purpose for which it is processed.

You should notify us if information provided to us is inaccurate, incomplete or outdated.

27. YOUR RIGHTS

Subject to applicable law and any applicable exemptions, you may have rights regarding your personal data.

These may include the right to:

Obtain information about processing of your personal data;
Request access to personal data;
Request correction of inaccurate or incomplete personal data;
Request deletion/erasure where legally applicable;
Withdraw consent where processing is based on consent;
Request information about how your personal data is being processed;
Raise a grievance or complaint;
Nominate another individual to exercise rights in accordance with applicable law; and
Exercise other rights provided under applicable data protection legislation.

The availability and scope of these rights may depend on the applicable law and the nature of the processing.

28. HOW TO EXERCISE YOUR RIGHTS

To exercise applicable privacy rights, submit a request using the contact details below.

Your request should include sufficient information to help us:

Identify you;
Understand the request;
Locate the relevant personal data; and
Respond appropriately.

We may request reasonable information to verify your identity before processing certain requests.

This is intended to protect your personal data against unauthorised disclosure.

29. GRIEVANCE REDRESSAL

If you have a concern, complaint or grievance regarding our processing of your personal data, you may first contact our Grievance Officer/Privacy Contact.

Grievance Officer / Privacy Contact

Name: [Rahul Kumar]

Designation: [Sr Manager]

Email: [sales@hyphenet.net]

Phone: [+919354045878 ]

Postal Address: [7th Floor, Devika Tower, Lala Lajpat Rai Rd, Nehru Place, New Delhi, Delhi 110019, India]

We will review and respond to grievances within the period required under applicable law.

If you are not satisfied with our response or where applicable law provides for escalation, you may have the right to approach the relevant regulatory or statutory authority, including the applicable data protection authority/Board.

30. DATA PRINCIPAL REQUESTS AND REPRESENTATIVES

Where permitted by applicable law, an individual may exercise privacy rights through an authorised representative or nominee.

Requests submitted on behalf of another person may require appropriate evidence of authority.

We may decline or limit a request where permitted or required by applicable law.

31. INTERNATIONAL DATA TRANSFERS

Our service providers or technology infrastructure may involve processing or storage of personal data outside the state or country in which you reside.

Where personal data is transferred outside India or otherwise transferred across jurisdictions, we will take steps required by applicable law and contractual arrangements.

Such transfers may be necessary for:

Cloud hosting;
Email;
Analytics;
Customer relationship management;
Cybersecurity;
Communication;
Technical support; or
Other business operations.

32. DATA PROCESSING BY CORPORATE CUSTOMERS

Where Hyphenet Enterprises processes personal data on behalf of a corporate customer in the course of providing IT rental, support, infrastructure or managed services, the customer's contract with Hyphenet Enterprises may determine the applicable responsibilities of each party.

For example, a customer may provide information relating to its employees so that we can:

Deploy equipment;
Allocate assets;
Provide IT support;
Create service tickets;
Manage access;
Coordinate on-site support;
Maintain service records; or
Perform other contracted services.

In such situations, Hyphenet Enterprises will process the information in accordance with the customer's lawful instructions, applicable contractual obligations and applicable law.

33. THIRD-PARTY WEBSITES AND LINKS

Our website may contain links to third-party websites, applications or services.

These third-party services are not controlled by Hyphenet Enterprises.

We are not responsible for the privacy practices, security, content or policies of third-party websites.

We recommend that you review the privacy policy of any third-party website before providing personal information.

34. SOCIAL MEDIA

Hyphenet Enterprises may maintain profiles or pages on social media platforms, including platforms such as:

Facebook;
Instagram;
LinkedIn;
YouTube; and
Other platforms.

Interactions with us through social media may be subject to both this Privacy Policy and the privacy policies of the relevant social media platform.

We may receive information that you voluntarily make available to us through such platforms.

35. MARKETING COMMUNICATIONS

Where permitted by applicable law, we may communicate with customers and prospective customers regarding:

Products;
Services;
Rental offerings;
IT support services;
New services;
Promotions;
Business updates;
Events; and
Other relevant information.

Where consent is required, we will obtain consent before sending marketing communications.

You may request to stop receiving marketing communications by:

Using the unsubscribe mechanism in an applicable communication;
Contacting us; or
Using another mechanism provided by us.

Please note that you may continue to receive essential transactional or service-related communications where necessary.

36. BUSINESS COMMUNICATIONS

Even if you opt out of marketing communications, we may continue to send communications that are necessary for:

Existing contracts;
Rental services;
IT support;
Service tickets;
Invoices;
Payments;
Security;
Account administration;
Legal obligations; or
Other essential business purposes.

37. TELEPHONE AND WHATSAPP COMMUNICATIONS

Where you contact us through telephone, WhatsApp or another communication platform, we may process information associated with that communication for purposes including:

Responding to enquiries;
Providing support;
Maintaining communication records;
Managing service requests;
Coordinating deliveries;
Managing customer relationships; and
Other legitimate business purposes.

The relevant platform may independently process information according to its own privacy policy and terms.

38. SERVICE TICKETS AND SUPPORT RECORDS

When you request IT support, we may create and maintain service records containing information such as:

Ticket number;
Customer/company name;
User/contact name;
Contact details;
Device/asset information;
Problem description;
Troubleshooting performed;
Engineer assigned;
Service location;
Resolution details;
Date and time;
Replacement/repair information; and
Customer feedback.

These records are used to provide, manage, monitor and improve our support services and maintain appropriate business records.

39. RECORDING OF CALLS OR COMMUNICATIONS

Where permitted by applicable law, we may record or retain certain communications for purposes such as:

Quality assurance;
Training;
Security;
Dispute resolution;
Service monitoring; and
Recordkeeping.

Where legally required, appropriate notice or consent will be provided.

40. INFORMATION SECURITY FOR CORPORATE CUSTOMERS

Corporate customers may have specific security, privacy or compliance requirements.

Where agreed in writing, Hyphenet Enterprises may implement additional controls or contractual obligations relating to:

Confidentiality;
Access control;
Data handling;
Asset security;
Information security;
Incident reporting;
Data retention;
Data deletion;
Employee confidentiality;
Customer audits; and
Other contractual requirements.

Where a signed agreement contains specific privacy or security requirements, those contractual provisions may apply in addition to this Privacy Policy.

41. FRAUD AND SECURITY PREVENTION

We may process information to detect, prevent and investigate:

Fraud;
Identity misuse;
Unauthorised transactions;
Account abuse;
Cybersecurity incidents;
Malicious activity;
Unauthorised system access;
Equipment misuse; and
Other unlawful or harmful activity.

Information may be shared with appropriate authorities or service providers where legally permitted or required.

42. LEGAL DISCLOSURES

We may disclose personal data where reasonably necessary to:

Comply with applicable law;
Comply with a court order;
Respond to a lawful government request;
Protect our legal rights;
Enforce agreements;
Investigate fraud;
Protect customers or users;
Protect our property;
Protect the security of our systems; or
Prevent unlawful activity.

43. CORPORATE TRANSACTIONS

If Hyphenet Enterprises undergoes a merger, acquisition, restructuring, sale of assets, financing, business transfer or similar transaction, personal data may be transferred as part of that transaction, subject to applicable law.

Where required, affected individuals will receive appropriate notice.

44. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect:

Changes in our services;
Changes in technology;
Changes in business practices;
Changes in applicable law;
Regulatory requirements;
Security developments; or
Other operational requirements.

The updated Privacy Policy will be published on our website with a revised "Last Updated" date.

Where required by applicable law, we will provide additional notice or obtain consent for material changes.

45. NO GUARANTEE OF ABSOLUTE SECURITY

Although we implement reasonable security measures, no website, network, communication system, storage system or method of electronic transmission can be guaranteed to be completely secure.

Accordingly, we cannot guarantee that personal data will never be accessed, disclosed, altered, lost or destroyed due to circumstances beyond our reasonable control.

46. SEVERABILITY

If any provision of this Privacy Policy is found to be invalid, unlawful or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable, and the remaining provisions will continue to apply.

47. GOVERNING LAW

This Privacy Policy shall be governed by and interpreted in accordance with the laws applicable in India, subject to applicable data protection and privacy legislation.

Any disputes relating to this Privacy Policy shall be subject to the jurisdiction of the courts having appropriate jurisdiction over Hyphenet Enterprises, subject to applicable law and any contrary contractual arrangement.

48. CONTACT US

If you have any questions, concerns, requests or complaints regarding this Privacy Policy or our handling of personal data, please contact us.

Hyphenet Enterprises

Email: [Official Privacy - Sales@hyphenet.net / Support Email- support@hyphenet.net ]

Phone: [+91 93540 45878]

Registered/Principal Office: [7th Floor Devika Tower, Lala Lajpat Rai Rd, Nehru Place, New Delhi, Delhi 110019, India]

Grievance Officer: [Rahul Kumar]

Designation: [Sr Manager]

Grievance Email: [sales@hyphenet.net]

Grievance Phone: [+91 93540 45878 ]

Working Hours: [Business Hours]

49. ACKNOWLEDGEMENT

By using our website or voluntarily providing personal data to Hyphenet Enterprises, you acknowledge that you have had an opportunity to review this Privacy Policy.

Where consent is required under applicable law, we will seek consent through an appropriate mechanism.

Nothing in this Privacy Policy limits any mandatory rights available to you under applicable law.

Privacy Contact

For privacy-related requests, please contact:

Hyphenet Enterprises
Email: [sales@hyphenet.net]
Phone: [+91 93540 45878]
Address: [7th Floor Devika Tower, Lala Lajpat Rai Rd, Nehru Place, New Delhi, Delhi 110019, India]

Last Updated: [22 Aug 2026]